Privacy Policy

1. Who this policy applies to

This Privacy Policy applies to visitors of zpluselectronics.com and to people who contact Z Plus Electronics through email, phone, marketplace links, business enquiries, or support conversations connected with this website.

2. Information we collect

Our website is currently a brand and product information website. It does not offer direct checkout, user accounts, warranty registration, or a website contact form. We may receive personal information only when you choose to contact us, such as your name, email address, phone number, organisation, location, enquiry details, order/support context, and any attachments you share with us.

Our hosting and security providers may process limited technical information such as IP address, browser type, device information, page requests, timestamps, diagnostic logs, and security events so that the website can load reliably and securely.

3. How we use information

• To respond to product, support, retail, distributor, partnership, or business enquiries.
• To maintain records of conversations, service requests, and business communication.
• To improve our website, product communication, customer support, and operational processes.
• To prevent misuse, secure the website, resolve disputes, and comply with applicable legal or regulatory obligations.

4. Payments and purchases

This website does not collect payment details. If you buy our product through a third-party marketplace or seller channel, your order, payment, delivery, returns, and marketplace account data are handled by that third party under its own policies.

5. Sharing of information

We do not sell personal information. We may share relevant information with hosting providers, email providers, support partners, logistics or service partners, professional advisers, law-enforcement authorities, regulators, or other parties when necessary to respond to your enquiry, operate the website, protect our rights, or comply with law.

6. Storage and retention

We retain communication and enquiry records only for as long as reasonably required for business, support, legal, tax, accounting, compliance, and dispute-resolution purposes. Retention periods may vary depending on the nature of the communication and applicable legal requirements.

7. Your choices and requests

You may write to us to request access, correction, deletion, or withdrawal of consent where applicable. We may ask for information to verify your request before acting on it. Some records may need to be retained where required for legal, tax, accounting, warranty, security, or dispute-resolution reasons.

8. Security

We use reasonable technical and organisational measures to protect information we receive. No website, email system, or internet transmission is completely secure, so please avoid sending sensitive information unless it is necessary for your enquiry.

9. Children

This website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children through this website.

10. Updates to this policy

We may update this Privacy Policy when our website, products, tools, service providers, or legal obligations change. The latest version will be posted on this page.

11. Contact

For privacy-related questions or requests, write to us at team@zpluselectronics.com.